Knowledge Base

Sync from Settings app (Windows 10 or later) Sync devices running Windows 10 or later from the system Settings app. Access work or school steps

In a supported version of Outlook, select one or more messages, select Report, and then select Report phishing or Report junk in the dropdown list. Based on the User reported settings in your organization, the messages are sent to the reporting mailbox, to Microsoft, or both. Prof-IT sets the action to Microsoft and optionally an internal contact. The following actions are also…

Welcome! Follow these instructions to properly configure your account. Feel free to reach out to [email protected] at any time if you have questions. You can sign into Windows on a company managed device, if you don’t have access to one yet, you can start out by using Office for Web. First sign in instructions are…

Follow these step-by-step instructions to set up your Office 365 email on your iPhone using the Outlook app: Step 1: Download and Install the Outlook App Step 2: Open the Outlook App Step 3: Get Started Step 4: Enter Your Email Address Step 5: Enter Your Office 365 Password Step 6: Grant Permissions (if prompted)…

#1) Advanced security policies could prevent you from using the native Mail app, and require you to onboard into Microsoft Intune first. Find how to here: https://prof-it.services/category/microsoft-365/intune/ #2) It’s not possible to connect to shared mailboxes in the native iOS mail app, use the Outlook app instead. Follow these step-by-step instructions to set up your…

Watch this video tutorial for instructions on how to enroll your iOS device in Microsoft Intune: https://www.youtube.com/watch?v=mJyv6YcHi7c

There are multiple ways you can enroll your Android device into Intune. This article assumes you want to enroll your personal mobile phone with a work profile, managing only work apps. Watch this video tutorial for instructions on how to enroll your personal Android device in Microsoft Intune: https://www.youtube.com/watch?v=9Dl8HsGk4tI

There are multiple options that can be used to send email from an extra email address. 1. Send email from an Alias that is linked to your main account and mailbox. 2. Leveraging a Shared Mailbox. The process for Windows clients is the same as option #1. For Outlook Mobile: Click on the Home icon…

Follow these instructions to enroll your company phone with a QR code. You can only enroll your phone when you first turn it on, or after a factory reset. If you have trouble accessing your organization’s resources, you might need to update additional settings on your device. Sign in to the Microsoft Intune app to…